| REAL PlanIT, Inc. Computer Training 4004 North College Ave., Suite L Fayetteville, AR 72703 |
phone: (479) 718-7571 |
Instructor Led (5 Days)
| Introduction | |
| Audience | |
| At Course Completion | |
| Prerequisites | |
| Professional Exams | |
| Course Materials | |
| Course Outline | |
A+ Certification: Operating Systems is the course you should take if your job responsibilities include the support of computers running the Windows 9x, Windows 2000, and Windows XP operating systems. This course, along with the A+ Certification: Hardware course, prepares you for the CompTIA A+ Operating Systems certification exam. In this course, you'll build on your skills with using a Windows-based operating system to learn the specific skills you need to install, maintain, and troubleshoot the Windows 9x, Windows 2000, and Windows XP operating systems.
Course Objective: You will support Windows 9x, Windows NT 4.0, Windows 2000, and Windows XP computers.
This course is targeted to an individual with basic end-user skills using Windows-based personal computers, who wishes to begin a career in information technology by becoming a personal computer service technician, or who wants to prepare to take the CompTIA A+ Operating Systems examination.
To ensure your success in this course, we recommend that you know how to complete the following tasks: Start up and shut down the computer.Log on to a computer or computer network.Run applications.Move, copy, delete, and rename files in Windows Explorer.Browse and search for information on the Internet.Send and receive email.Basic knowledge of computing concepts, including: The difference between hardware and software.The functions of software components such as the operating system, applications, and file system.The function of a computer network.
You can obtain this level of skills and knowledge by taking any of the following courses:
Although it is not a requirement, it is strongly recommended that you take A+ Certification: Core Hardware prior to taking this course.
It is also strongly recommended that you have a minimum of six months experience working with computers.
COMPTIA A+ Operating System Exam
Upon successful completion of this course, students will be able to:
Students are provided a complete A+ kit with textbooks, software (test prep), toolkit, multimeter, and course cards.
Lesson 1: Windows Tools
Topic 1A: Windows Graphical Tools
Topic 1B: Windows Command-line Tools
Lesson 2: Managing Applications
Topic 2A: Install a Windows Application
Topic 2B: Configure Virtual Memory
Topic 2C: Install a Non-Windows Application
Topic 2D: Configure a Non-Windows Application
Topic 2E: Remove an Application
Lesson 3: Installing Network Components
Topic 3A: Update a Network Card Driver
Topic 3B: Configure TCP/IP
Topic 3C: Troubleshoot TCP/IP Connectivity
Topic 3D: Install or Remove NetBEUI
Topic 3E: Install or Remove NWLink IPX/SPX
Topic 3F: Install a NetWare Client
Topic 3G: Configure a Network Connection in Windows 9x
Lesson 4: Implementing Local Security in Windows 2000/NT/XP
Topic 4A: Create or Delete Local User Accounts
Topic 4B: Modify User Account Properties
Topic 4C: Set Workgroup or Domain Membership
Topic 4D: Configure File and Folder Security
Topic 4E: Encrypt Files and Folders
Lesson 5: Managing File and Print Resources in Windows 2000/NT/XP
Topic 5A: Share Folders
Topic 5B: Connect to a Network Printer
Topic 5C: Capture a Printer Port
Topic 5D: Install a Local Printer
Topic 5E: Troubleshoot Printing
Lesson 6: Managing File and Print Resources in Windows 9x
Topic 6A: Set Workgroup or Domain Membership
Topic 6B: Configure the Security Level
Topic 6C: Share Folders
Topic 6D: Install a Printer
Topic 6E: Troubleshoot a Printer in Windows 9x
Topic 6F: Enable User Profiles
Lesson 7: Managing Disk Resources in Windows 2000/NT/XP
Topic 7A: Create or Delete a Partition
Topic 7B: Convert a FAT Partition to NTFS
Topic 7C: Compress Files and Folders
Topic 7D: Defragment a Hard Disk in Windows 2000/XP
Lesson 8: Managing Disk Resources in Windows 9x
Topic 8A: Create or Delete a Partition
Topic 8B: Compress a Hard Disk
Topic 8C: Convert a FAT Partition to FAT32
Topic 8D: Defragment a Hard Disk
Lesson 9: Connecting to Internet and Intranet Resources
Topic 9A: Create a Dial-up Connection
Topic 9B: Create a VPN Connection
Topic 9C: Configure a Web Browser
Topic 9D: Configure an Email Client
Topic 9E: Troubleshoot Internet and Intranet Connections
Lesson 10: Implementing Virus Protection
Topic 10A: Install Virus Protection Software
Topic 10B: Configure Virus Protection Software
Topic 10C: Create a Clean Boot Disk
Topic 10D: Manually Update Virus Definitions
Topic 10E: Remove a Virus
Lesson 11: Preparing for Disaster Recovery
Topic 11A: Create a Boot Disk
Topic 11B: Create an Emergency Repair Disk
Topic 11C: Install the Recovery Console
Topic 11D: Back Up Data
Topic 11E: Back Up System State Data
Topic 11F: Back Up the Registry
Topic 11G: Prepare for an Automated System Recovery
Lesson 12: Recovering from Disaster
Topic 12A: Troubleshoot an Application
Topic 12B: Troubleshoot Hard Disks
Topic 12C: Restore Data
Topic 12D: Restore the Registry
Topic 12E: Restore System State Data
Topic 12F: Recover Boot Sector Files
Topic 12G: Perform an Automated System Recovery
Lesson 13: Installing Client Operating Systems
Topic 13A: Install a Windows Client Operating System
Topic 13B: Upgrade a Windows Client Operating System
Topic 13C: Troubleshoot Operating System Installations
Topic 13D: Add or Remove Operating System Components
Lesson 14: Automating Client Operating System Installations
Topic 14A: Perform an Unattended Installation
Topic 14B: Create a Computer Image
Topic 14C: Install a Computer Image